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Saturday, April 12, 2014

Of tears and smiles

This is killing me real bad.
It's always here again that I frequent when I am crying.
It seems to be the same person again and again who brought me such heartache.
Always telling me news that make my life so miserable, yes work related again.
I wanna have somebody to lament with who can actually empathise. 

Don't get me wrong, I really love what I am doing. 
Especially after seeing the happy faces that greeted me after each visit.
It's only been a month but I have been flattered nearly everyday by my patients.
I might not be the most capable or quick handed dentist around, but I really do try my best for them.
I know they can feel my sincerity to actually make time to explain things and listen to them.

But it's the bloody schedule given that is getting on my nerves.
First it was all the night shifts that I have finally came to terms with, I forego normal working hours.
Then barely 3 weeks into the job, I agreed to take over the slots of a fellow colleague on leave for about 3 weeks.
The hours were more normal, but I was made to work some of my timeslots on top of my colleague's.
So that's 6 full days a week, I would be tired as but at least I am based in somewhere I enjoy being.
I didn't mind that, best of what I can have.

Then today, on my 5th week of work, I received another depressing news.
Cutting down sessions in the clinics I am enjoying my work at and increasing session in the one I least enjoy.
Best part is, most of the cases would be referral for dentures by a colleague who don't do any.

I can do dentures but I absolutely despise them cos those patients are the hardest to satisfy.
I can imagine the constant flow of denture cases giving me overwhelming level of stress and constant breakdown.
I witnessed a horrible denture couple this morning and I am completely traumatized.
People who twist your words and not admitting to things they gave informed consent to and just purely making our work life miserable.
Who cares about making money if you aren't happy? 

My fabulous assistant who I have been getting close to is saying that she can't handle all these no more. 
People in the upper level don't know what shit assistants face everyday, the latter's job is horrendous!
I might get bullied running in between 3 clinics cos I am a newbie but it's totally unfair to my assistants. 
They gotta handle loose ends from every corner. 

I was really sad with the new schedule. My request to stay on with the current one even got rejected,  how depressing is that?
Reasoning was awesome "cos I've sent the info out to everyone". Yup everyone but me.
Still waiting on that reply for an email I sent end of last month.
Friends from other companies have gotten their pay even when they started later than me.
Now I am actually experiencing the horror stories about my company that was told to me after I signed my contract last year.
Too late to regret I guess?

I really hope this crap can be amended soon.
Just because I am a newbie, doesn't mean I can be bullied just as you wish.
Newbie has feelings too you know?

Despite facing down times, all I need to do is chant the mantras from the patients and try to make myself happy. =)
"This is the best dental clinic experience I had"
"I would totally recommend you to my friends"
"I feel really comfortable with you, shall bring my wife and kids to see you next"
"I want you to do it instead of the specialist. Worse case scenario is that I'll loose a tooth right? I'll let you try, really!"
"I came cos someone has recommended me to"
"Can I get your namecard?"
"Thank you so so much" followed by handshakes and even a bear hug! 

But the best line that really gotten into me and I truly felt appreciated:
"You are officially my favourite dentist"
That was after a torturous clean with massive loads of bleeding!

Presevere Yean!!!

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Saturday, February 22, 2014

Little thoughts and some rants

Today, I just feel like writing my mind out.

I need somebody to talk to and to cry my eyes till my tears run dry.
But unfortunately at this point of time, I have only here to seek for solace.
It's funny how one can know so many people but yet know very few of them.

I am a mostly happy-go-lucky person, it takes a lot for me to breakdown.
Not a lot of people have seen that side of me because it's rare for that to occur.
At times like this, I wish I could run far far away and explore the world by myself.
But I lack spontaneity and of cos funds obviously to do so.
Sometimes I wish I could be less rigid, less grounded and more impromptu!

It's my last weekend at home after more than 2 months back.
I hope that next time I am back, it would be more brief and only every few months.
That way, I think I will feel more special, more appreciated and much happier.
Cos I am not the type of person who could stay home all day and do chores everyday. 
I do it when I feel the need to, not as a daily routine.
Not everyone is as capable as you are, I really hate it to get nagged.
Worse when every single word is so true and it pains the heart really.
Our meticulousness is so similar yet so different! I just can't figure out why.
Is the age catching up? I don't know. Sometimes I just can't wait to leave.
Home no matter how badly missed, may not be as great we think it is when we are here.

I also do not like troubling people when I am capable of solving something myself.
So sometimes opening my mouth to make a request, I tend to think a lot.
I do lots of research, practice a couple of times and look for alternatives.
So when I actually ask for some help, it really does mean I need it.
But then again, the world is never the great place we think it is.

I try my very best to help people when they need to within my capabilities.
There are things and situations in life that one person may be better than another,
this is where helping one another to be a better version of themselves takes place.
I usually do not expect anything in return for the favour I gave,
but sometimes people take things for granted. 
They talk to you when they need your help, and then disappear when you need them.
You can't control those type of people and that cycle and lifestyle of theirs.
These would be people to let go, life may be better off without them.

Considering that I have different groups of friends, as I change location every few years,
I have good friends in each group. Unfortunately no BFFs.
Sometimes I get a little jealous when people say they are BFFs since they were kids.
I sometimes do wish that I have one too, but from my past experience as a kid,
I lock myself away. I have never divulge my entire life story to one someone ever.
There are feelings and thoughts that I had that no one except myself know.
Am I afraid to show my vulnerable side and get hurt? I don't know for sure.

Sometimes I wonder at my lowest point in life, how many people would stand by me?
Everyone has been nice to me when I was happy, but there's very few that I can count on.
Have you ever had people saying "I'll meet you up when I am free"?
I know have and did the same, and I really try to. I make plans ahead of time to meet them.
But there were only a handful of them that has actually made time for me, ever.
Which I am really grateful for. 
It's the quality, not quantity of friends that matters.
If it were me to decide, I would rather have small group gatherings rather than large ones.
Like that, we get to sit and talk all we want. The cozier, the better!

Oh, now I get why people complain so much about the working world.
It's just natural to want to have a work-life balance.
Regular working people have regular working hours, 9am-5pm on weekdays.
Maybe on your first few years out, you are required to work certain weekends.
Fair enough, I understand. Everyone will want to make the most out of a newbie.
I'll be having a taste of it very very soon.

I've just gotten my work schedule and truthfully I am pretty disappointed in it.
44 hours a week sounds fairly decent isn't it? 
Not when you work till nightfall 6 days a week,
and more than 10 hours on Fridays, Saturdays and Mondays!
So not the 9am-5pm weekdays and 9am-1pm on Saturdays job I researched and applied for.
Only after I accepted the job that I was told that they are extending after hours from 2014.
I was cool when they informed that I may be required to work certain nights.
Imagine the horror when I found out I'd be working at night everyday I am working.

I just have to accept the fact that this is the type of hours a newbie gets.
So basically my private job is pretty much similar to hospital job right now.
Just slightly better hours than doctors, not as awesome as I thought it would be.
So what if I am earning a little more than new grads from other fields?
I would be without much social life, as I would be free when no one else is.
Even the kick-boxing classes I intended to sign up for is unavailable when I am available.
I need to find something else and new interest to expand my social circle.
Only then, I probably could stay sane the next year or so.
For now, I just need to persevere, work hard and try my best to learn and improve.

I know I have flaws and I embrace it.
Sorry if you think I always think and talk about myself only.
Who else knows me like myself and all the experience I've encountered?
It's definitely better to talk about yourself than other people isn't it?
Haters are gonna hate, nobody can help it. =)

Happiness will come when you least expect it and respect will come when you earn it.
Good luck Yean, you can do it!!!

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Friday, December 27, 2013

Malaysians for the better: Malaysian Hospitality

I have spent months away from home, and this is my first two weeks back home.

As much as I missed the food, my family and friends and tons of malls to hang out in,
nothing beyond all these that I actually enjoy in this place I called home.
I can say I am quite well traveled, and I know the good and bad side of things.
The grass can be greener on the other side, but that's not always the case.
I say this based on my own personal experience.

There's one thing I hope can change for the better - the Malaysian mindset.
I know some would say I always only pin-point the negatives.
I have to agree to some extent, but I try to look at the bright side too.
The thing is, majority of Malaysians think and act the same.
And that really really irks me!

I've not experienced any so called "Malaysian Hospitality" since I got home.
Ok, maybe I did on my flights back home and outbound for my holidays.
The chief steward and older cabin crew in my MAS flight from AUK-KL were nice,
they treated me well throughout the 11-hour journey home, no complains there.
I received better treatment when the chief steward found out I was a dentist.
Even a newly graduated one is entitled to better hospitality.
He gave me a cup of Maggi mee filled with chicken, fish ball, prawns and vegetable
after our conversation about life stories, without me requesting for it.
And a slice of chocolate cake from Business Class right after I finished my dinner.
"Cos it's not everyday that I get to serve a dentist." he said. Awww.
You might say it's double standard, I agree, but he gets nothing out it.
He doesn't know my name, probably forgotten my face by now.
I will always remember is his farewell greetings "Thank you and good luck, dentist!"

I can't say the same for the younger cabin crew in the same flight.
I've pressed the flight attendant button and requested just plain water.
I think I pressed the button thrice before someone came to my service.
That's fine, but after that I had to ask 3 different flight attendants for water,
before the last flight attendant finally brought me some, a good 30 minutes later.
The flight attendant didn't even smile when serving or when I said thank you!

When I did my shopping in Forever 21 Pavillion just yesterday,
the service by the shop attendants at the changing room was horrible.
I went in twice and both were similar experience - from queuing to my turn. 
Those girls treated customers as if we were transparent.
It was bad enough that they sulk when removing the clothes from the hanger,
worse when they slam the hanger on the table after,
worst when they raised their voice (like shouting) right in front of your face,
while talking about their shifts and with the b*tch faces.
And they actually think it's alright to say "thank you" in a softer but forceful manner,
without smiling or looking into your eyes. If you don't mean it, just don't say it!

In H&M Pavillion however,  I had a slightly better shopping experience.
Malaysians are not known for their friendly customer services but the cashier was polite.
She smile as she greeted me, when collecting money and when saying thank you.
That is the very least a customer service personnel should be.
It would have been better if they attempt to strike a conversation with you.

In NZ, the standard no matter where you is "Hi, how are you?", 
but they don't expect you to answer. I know it's weird, didn't get used to it at all.
When I do, they would be pleasantly surprised and reply "I am good, thanks".
Sometimes the conversation can flow to "How can I help you today?", "I love this too!"
"This is such a bargain isn't it?", "The weather's excellent / horrible today"
and a few times "Your jacket is a beautiful, where did you get it from?"
This is solely the friendly Kiwis, you don't get the same treatment in Australia either.
It may be difficult to start an awkward conversation here, 
we were taught not to talk to strangers from young but the very least SMILE!

My first nasi lemak in months was at Village Park in Uptown Damansara.
They were busy, serve 5-star meals with efficiency but friendliness was 3 stars.
Cos they seem to want to get us out of their way constantly.
Similar busy restaurant Nirwana in Bangsar where I had banana leaf rice,
had 4-star meals with efficiency with 5-star service.
They were quick to serve, smiled and laughed with us when serving.
When the queue was getting longer, they started clearing our banana leaves,
and politely asked if we wanted to order more drinks.
That was a sign for us to pay and leave but in a more socially acceptable manner.

So please Malaysians, be pleasant to everybody although you can't please everybody.
My philosophy has always been "treat people the way you want to be treated",
cos whatever you do, karma can go both ways. 
Be positive, show fellow Malaysians and visitors our Malaysian Hospitality! =)

Enough for now, more rantings next blogpost before New Years. =P


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Wednesday, November 27, 2013

Just curious, why?

I have just came across random posts and I can't help to think about this.
It's about homosexuality. (Don't give me that look!)
I am writing it here cos no one actually reads my blog which is good. haha.


Homosexuality is not legally acceptable back home,
although same-sex marriage has been legalised here earlier this year.
But the thing is, each time I head home, I see more and more same-sex couples.
More lesbians than gays. You can actually tell that they are from uni-sex school.
And they are usually of high school age who usually show public display of affection.
They can't help but to fall in love with each other, I get it.

I have friends who are gays and lesbians, we know of it but we don't speak about it.
It can be quite a sensitive issue for some people.
I have no problems with homosexual people unless of cos they fall for me.
That I will freak out! But I don't think I have that kind of charm. haha.

Jokes aside. I am going to be a bit sexist labeling people as gay or lesbian ok?

You know how gay guys would date other gay guys?
Both of them are usually pretty similar.

They are exceptionally good looking (most of the times), 
they dress very well (whether like a gentleman or what we call very "metro"),
they are near perfect in presenting themselves - speaking or eating habits,
they are usually very well-groomed and neat,
they appear to be the best person you can b*tch with and confide to,
they are like the perfect guy for every girl, just that they are not meant for us.

There is one thing I don't understand and / or don't make sense.
How come lesbians aren't like that?
Both of them are usually the opposite.

One half would be more masculine and the other half is feminine.
So the feminine one would be a typical girly girl usually.
The more masculine one would dress, walk, talk, act exactly like a guy,
trying to fit in with the bros and usually hang out with a bunch of guys.
I have not personally seen a pair masculine looking lesbians together.
And maybe only a handful pairs of feminine looking lesbians in my lifetime.

Masculine looking lesbians couples would be a bit weird I reckon.
Cos it technically means you are attracted to a guy, and that you want to be a guy too.
I think for me, a most ideal lesbian couple would be two very feminine ladies.
You know how some girls make a remark upon seeing another really hot female?
"I would totally turn lesbian for her" - physical attraction comes first here.

My question is: why would a girl turn lesbian for a girl who looks exactly like a guy?
I am really curious. Why why why, tell me why!
That has been in my mind and got a little annoying, hence the post.
Some day I hope to be enlightened, really.

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Saturday, November 9, 2013

Drill-Fill-Bill Class of 2013

Undergraduate exams are finally OVER!!

This calls for celebrations before results are officially released.
and I mean literally one event after another for consecutive days!

I breathed a sigh of relief and huge smile plastered on my face,
the very moment I walked out the door of the exam venue.
Countless late nights and early mornings especially the past month or so.
OSCE, research presentation and case presentations.
It's been a pleasure but you will not be missed. hahaha

Going through 5 years with my DT1/09 gang from IMU to Otago.
The ups and downs we experienced with each other were beautiful.

IMU-Otago, 5 years of friendship and counting =)

Left home for the first time to pursue further education in a foreign land.
Meeting and knowing new people and gain experience of survival.

My undergraduate pathway has been challenging yet unforgettable.
Everyone that I met throughout my journey, thank you very much!
Some just come and go, others made an effort to stay.
But everyone has definitely one way or another made an impact on me.

No longer a dental student but not yet a dentist.
I shall enjoy this transition period while it lasts. =)

Thanks for the memories, Otago BDS Class of 2013!

I really do hope we stay in touch and be in the lookout for each other for years to come.
Counting down to graduation day!!

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Friday, October 25, 2013

Official last day

5 years in Dental School and today is our official last day of clinics!
Can't believe how time flies, we will soon be graduating =)

A picture to commemorate the times we went through together:
the happy, sad, exciting, frustrating, fun but never boring,
the thick and thins throughout the 5 years.



Now it's time to study smart and ace that final hurdle plus a catch-up clinic after exams! 

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Saturday, September 28, 2013

Little thoughts

Someone once asked me when will I ever let myself loose,
just let things be and go with the flow.
I don't know the answer, it's not my nature to keep myself off guard.

I may not be the perfect person who says the perfect lines
or even do the perfect actions at the perfect time.
I just try to be the best person I can be for myself and people around me.

Sometimes I do wish you were here right beside me.
Randoms that we talk or rant about.
Things you say that made me smile.
Silly little details that you explained even without me asking.

We won't know for sure what happens in the future.
Enjoy the moment, live the moment.

If only timing and place is right.

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Tuesday, September 3, 2013

Final Semester: Life as a Dental Student

We've just ended our last break of student life.
In less than 10 weeks, I'll be sitting for my finals and *poof* I will qualify as a DENTIST!

Like finally, after 5 long years! Can you believe how time flies? @.@
I've just walked down the memory lane, and read my previous post.

Some of you might have known that I did a credit transfer to Otago.
The past 2.5 years (nearly) had been an eye-opening journey for me!
Staying in a student city is a whole new experience altogether.
I've meet people from various countries, know more about fellow Malaysians,
party hard, study harder and acclimatize to the weather and environment.
Practically everyone else here experience the same as I do, so no complains!

The pool of patients we see at dental school are probably the most amazing ones.
They can just sit there with their mouths open for hours;
don't mind spending their time waiting for tutors;
let you try different things (even though it is your very first time doing so);
they understand that making mistakes is part of the learning process;
and ever so willing to go through the tedious process like repeating an impression.
When I say they, I meant most of the patients, and I will miss them dearly.
There are obviously the odd ones that can be very nasty and expect perfection.

As students, or even as qualified clinicians, we would definitely give our best try.
No qualms about that, at least if we are talking about me. hehe
But there are times where no matter how hard we try, things don't go our way.
I am sure everyone of us would have experience times like that. No?
So please, be more understanding the next time you are on the dental chair! =)

Though one thing I don't get, doctors tend to get more leeway than dentists. How come?
I guess I'd worry about these things later in the year, 
especially in terms of patients' perception of a newbie dentist. haha.

At least I can say I've had some experience in:
Scale and polish. Checked.
Simple fillings. Checked.
Complex fillings. Checked.
Root canal treatments. Checked.
Dentures. Checked.
Crowns. Checked.
Implant treatment planning. On-going.
Bridge. ??? only done it on a simulation model. =S

For now, my last hurdle as a final year student, I need to stay focus.
Completing my research project, case presentation, all my patient cases,
study smart and hopefully ace my finals and JOBS! JOBS! JOBS!

Gonna end this post with a picture of an upper gold onlay I did earlier this year.
It has gotta be my happiest moment when it sat perfectly in my patient's mouth.
After numerous attempts in placing temporaries and taking equigingival impressions,
I was very pleased with the end results. That satisfaction. =D


I present to you the masterpiece.. TADAAA~ 

Wish me luck for the rest of the year people! =)

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