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Saturday, April 12, 2014

Of tears and smiles

This is killing me real bad.
It's always here again that I frequent when I am crying.
It seems to be the same person again and again who brought me such heartache.
Always telling me news that make my life so miserable, yes work related again.
I wanna have somebody to lament with who can actually empathise. 

Don't get me wrong, I really love what I am doing. 
Especially after seeing the happy faces that greeted me after each visit.
It's only been a month but I have been flattered nearly everyday by my patients.
I might not be the most capable or quick handed dentist around, but I really do try my best for them.
I know they can feel my sincerity to actually make time to explain things and listen to them.

But it's the bloody schedule given that is getting on my nerves.
First it was all the night shifts that I have finally came to terms with, I forego normal working hours.
Then barely 3 weeks into the job, I agreed to take over the slots of a fellow colleague on leave for about 3 weeks.
The hours were more normal, but I was made to work some of my timeslots on top of my colleague's.
So that's 6 full days a week, I would be tired as but at least I am based in somewhere I enjoy being.
I didn't mind that, best of what I can have.

Then today, on my 5th week of work, I received another depressing news.
Cutting down sessions in the clinics I am enjoying my work at and increasing session in the one I least enjoy.
Best part is, most of the cases would be referral for dentures by a colleague who don't do any.

I can do dentures but I absolutely despise them cos those patients are the hardest to satisfy.
I can imagine the constant flow of denture cases giving me overwhelming level of stress and constant breakdown.
I witnessed a horrible denture couple this morning and I am completely traumatized.
People who twist your words and not admitting to things they gave informed consent to and just purely making our work life miserable.
Who cares about making money if you aren't happy? 

My assistant who I have been getting close to is saying that she can't handle all these no more. 
People in the upper level don't know what shit assistants face everyday, the latter's job is horrendous!
I might get bullied running in between 3 clinics cos I am a newbie but it's totally unfair to my assistants. 
They gotta handle loose ends from every corner. 

I was really sad with the new schedule. My request to stay on with the current one even got rejected,  how depressing is that?
Reasoning was awesome "cos I've sent the info out to everyone". Yup everyone but me.
Still waiting on that reply for an email I sent end of last month.
Friends from other companies have gotten their pay even when they started later than me.
Now I am actually experiencing the horror stories about my company that was told to me after I signed my contract last year.
Too late to regret I guess?

I really hope this crap can be amended soon.
Just because I am a newbie, doesn't mean I can be bullied just as you wish.
Newbie has feelings too you know?

Despite facing down times, all I need to do is chant the mantras from the patients and try to make myself happy. =)
"This is the best dental clinic experience I had"
"I would totally recommend you to my friends"
"I feel really comfortable with you, shall bring my wife and kids to see you next"
"I want you to do it instead of the specialist. Worse case scenario is that I'll loose a tooth right? I'll let you try, really!"
"I came cos someone has recommended me to"
"Can I get your namecard?"
"Thank you so so much" followed by handshakes and even a bear hug! 

But the best line that really gotten into me and I truly felt appreciated:
"You are officially my favourite dentist"
That was after a torturous clean with massive loads of bleeding!

Presevere Yean!!!

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